INDUSTRIES
Mining
The mining industry regularly experiences significant decreases in profitability; primarily owing to rising energy costs, labour unrest, the demand for increased wages, and older and deeper mines resulting in costlier operations. Technology and innovation have become crucial parameters to produce efficient and sustainable mining operations. With extensive experience in the mining sector, Sentient ICT understands the impact technology can have in managing complex systems, streamlining processes, reducing costs and improving efficiency and productivity. Our approach allows mining companies to focus on mining as their core business while outsourcing their ICT and digitalisation requirements to the correct ICT provider that understands their business and is able to provide techno-mining solutions.
Energy
Companies in the energy sector are interested in using energy resources more effectively. Thus, the positive impact of ICTs in the energy sector can be used to better access the future economic development of developing countries. ICTs provide a means to improve both upstream operations (production and exploration) and downstream operations (transportation, refining and distribution). When we talk about sustainable development in the Energy sector, the role of Sentient ICT becomes important. In one respect, we can support the innovation and efficiency of strategies and layouts; and we do remarkable work on the grounds of economic growth and increased productivity. Sentient ICT employees are the icing on the cake with their powerful aim to support sustainable development with simplification and standardisation. Sentient ICT professionals understand the challenges faced by companies in the Energy sector, along with the uncertainties and risks that have to be managed. We provide the help that companies need to succeed throughout the business cycle.
Multimedia
Conventional mass media has been replaced by up to date, more complicated and more sophisticated technologies. In this industry, companies need to adapt to changing technologies in some instances to get ahead, but in most, to survive. The information revolution has made the information process speedy, where news and information can be sent in a flash to any corner of the world. As years go on, there is a growing demand for streaming content, with video-on-demand (VoD) viewership increasing among millennials who now prefer to watch shows on streaming sites and on their mobile devices rather than on television. Sentient ICT makes a compelling case to be the ICT partner of choice to companies in the media industry, as with our understanding of current and future technological advancements, media companies maintain their agility and ability to make a change in strategy fast and grow rapidly. By analysing and assisting media companies throughout their value chain, Sentient ICT enables companies to bundle and disseminate content in various innovative ways, thereby creating new revenue streams and opportunities for better content creation and delivery.
Telecommunications
The data and telecommunication landscape continues to change at a rapid pace and skilled, strategic and careful planning is needed to make the decisions today that will improve the reliability, efficiency and sustainability of data and telecommunication services. Sentient ICT professionals can work with you to understand your business and investment needs, asset-related issues, and the potential links between the technical and commercial aspects of your project and operations. We also partner with global technology vendors and contractors to ensure the very best skills and expertise are available to our clients.
Retail
Innovations and developments in ICT have led to significant and continuous changes in the retail industry. ICT has become crucial for the operations of retail companies and substantially influences their success. Retailers have to be aware of technological developments and have to manage related challenges and opportunities in order to stay competitive in the digitised retail market. Sentient ICT has experience in various information and communication technologies in the retail industry including, but not limited to, e-commerce, asset and property management systems, finance systems, data mining, radio-frequency identification (RFID) systems, electronic point of sale (EPOS) systems, mobile apps, the Internet of Things, RPA and augmented reality. Through technology, our employees are able to substantially influence the business models, processes, strategies and operations of retail companies.
FMCG
Companies in the Fast Moving Consumer Goods (FMCG) industry are faced with strong competition, high customer expectations, increasingly restrictive regulations, and process consolidation. In order to succeed, FMCG companies must be at the forefront of modern day technology and have efficient processes. Many FMCG companies are struggling to keep up with the changes to their multi-channel operations because their infrastructure simply can’t cope. Sentient ICT can assist organisations to remain competitive, and with a policy of re-use-before-buy-before build, are a knowledgeable service provider that can advise when to re-engineer/repurpose and when to invest in new technologies. There are a number of information technology providers and systems out there but do they have experience in this industry? The right ICT partner should have a strong understanding of the complex product lifecycle and delivery approaches that typically come with FMCG projects.
Financial Services
Every bank and insurance company wants to not only meet, but also exceed the needs and expectations of its market. This is crucial to remaining sustainable, relevant and competitive. In order to do this, each organisation needs to ensure seamless operational efficiency, a solid and captivating marketing strategy, high levels of customer service, and the ability to innovate and customise. Each of these key drivers is impossible without technology, and through Sentient ICT and the application of FinTech, financial services companies can leveraging technology in order to assist in the growth, development and sustainability of their businesses.
Healthcare
The emerging role of technology can create a huge impact on Healthcare. It can enhance the quality of care, increase patient security and data protection as well as reduce operating and administrative cost. There are various challenges faced by the Healthcare sector, such as issues regarding storing medical records of patients, maintenance of medical equipment, medication error and lot more. Organisations in the healthcare sector can depend on Sentient ICT to revamp their business processes and enable capabilities where appropriate through various technologies. Sentient ICT can assist in allowing organisations to take advantage of e-health; enabling capabilities in health education, hospital and laboratory management systems, health research and health data management.
Aviation
The increase in traffic and competitive pressure has been adversely impacting the financial sustainability of the airline industry. The current global market conditions and industry developments, coupled with evolving technological trends and customer preferences are introducing more challenges than ever before. Sentient ICT’s understanding of technology and its application in the aviation industry can assist in limiting, as well as removing barriers and change the landscape of aviation industry. Our experience can help organisations in cutting costs, improving relationships with the customers and clients, and improving financial performance in a sustainable way. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. With Sentient ICT as a technological partner, organisations can improve their distribution strategy and reduce costs; while developing systems for tactical and strategic management. SENTIENT
Hospitality, Travel and Tourism
ICT plays a major role in the tourism, travel and hospitality industries. Sentient ICT professionals have experience in integrating technology into companies within the hospitality, travel and tourism industries, thereby driving success for the enterprise. We can help companies grow their reach and reduce their costs, e.g. replace expensive human labour with technological labour. This helps reduce labour costs, but also helps avoids customer service issues.
Education
Information and Communications Technology (ICT) can impact student learning when teachers are digitally literate and understand how to integrate these into the curriculum. These approaches can lead to higher order thinking skills, provide creative and individualized options for students to express their understandings, and leave students better prepared to deal with ongoing technological change in society and the workplace. Sentient ICT can assist in implementing technologies that are integral to the teaching-learning interaction. We can assist with a range of approaches; including but not limited to replacing chalkboards with interactive digital whiteboards, using students’ own smartphones, or other devices for learning during class time, and the “flipped classroom” model where students watch lectures at home on the computer and use classroom time for more interactive exercises.
Government
Sentient ICT can assist governments in creating an information society and knowledge economy. Our hope is to partner with governments to addresses challenges, including the digital divide between the rich and poor, between racial groups, different geographical locations and gender issues. We have an understanding of e-government strategies which talk to how countries can use technology and how it can participate in the internet economy, and have experience in developing roadmaps that talk to how government can use technology to improve service delivery. With Sentient ICT as a technology partner, governments will have the capability to provide a platform for citizens to integrate technology, which is relevant and related towards advancing development and economic prosperity for the benefit of society as a whole.
